To all of our customers,
At The Portage Store we understand the disruptions caused by the Coronavirus to all Canadians and Algonquin Park travellers.
What this means for our staff and customers.
While everyone does their part to protect themselves and their loved ones, we are focused and committed to delivering the best possible service to our customers, while eliminating the spread of the novel coronavirus and keeping our staff members safe.
This may mean altering our delivery services or reducing some services but we are committed to remaining open, while following the guidelines, rules and restrictions that may be imposed by the federal or provincial government.
What this means for our 2020 operating season.
There is currently a great deal of uncertainty as it relates to the upcoming camping season. As of March 17th 2020 our outfitting services are still scheduled to open for late April (ice-out permitting).
We do not and will not penalize customers who need to cancel or alter their reservations based on the uncertainties that lie ahead. There is no risk to booking a camping package or an outfitting rental through The Portage Store.
In the weeks ahead we may delay our Spring Used Canoe Sale if we feel it is in the best interest of our customers and staff. We are waiting for the situation to further develop in order to make this decision.
We will continue to keep you informed as the situation regarding COVID-19 evolves.
The following are some additional valuable links to sources of information that may benefit you as you make decisions regarding your travels in Algonquin Park:
We look forward to these days passing and are hopeful that life will return to normal for everyone.
Wishing you all the best,
The Portage Store